Frequently asked questions.

Answers to the most common questions about our process, pricing, and what it is like to work with us.

Project Timelines

Most projects take between 4 to 10 weeks depending on scope, complexity, and content readiness. We will give you a clear timeline during the proposal stage.

Yes, where possible. If you have a hard launch date, let us know early and we will plan the project around it.

We offer a handover period after launch to address any final tweaks. For ongoing support, our care plans provide regular updates, monitoring, and priority assistance.

Pricing & Payments

Yes. Once the project scope is clear, we provide a defined proposal so you know exactly what is included.

Absolutely. Our packages are starting points. We tailor scope based on the business, goals, and features required.

That can be discussed depending on project size and structure.

Yes. We typically require a 50% deposit to secure your project slot, with the balance due before launch.

Platforms & Development

We work with Next.js, WordPress, Shopify, and Webflow depending on the project. We will recommend the best platform during the strategy phase.

Every site we build is responsive and tested across devices. Mobile is not an afterthought — it is part of the design process from the start.

We can advise on hosting and set it up as part of the project. Ongoing hosting management is available through our care plans.

Content & Copy

Not necessarily. We can guide your messaging and structure, and copywriting support can be scoped into the project where needed.

We can source premium stock photography and advise on professional shoots. Custom photography is recommended for portfolio and team sections.

Support & Maintenance

Yes. Our website care plans include regular updates, security monitoring, performance checks, and priority support.

Small changes are included in the post-launch handover period. For ongoing updates, our care plans give you dedicated support.

Yes. We build on platforms that give you control over content without needing a developer for day-to-day updates.

Still have questions?

We are happy to help. Get in touch and we will point you in the right direction.